Privacy policy
Privacy and cookie statement KuierKos VOF
Your privacy is of great importance to KuierKos VOF. We therefore comply with the relevant privacy laws and regulations, including the General Data Protection Regulation (hereinafter: AVG). This means that we:
Clearly define our purposes, before we process your personal data, via this privacy statement;
Store as little personal data as possible and only the data that is necessary for our purposes;
Request explicit permission for the processing of your personal data, if permission is required;
Take necessary security measures to protect your personal data. We also impose these obligations on parties that process personal data for us;
Respect your rights, such as the right to inspect, correct or delete your personal data processed by us.
Your data is safe with us and we will always use this data properly. In this privacy statement we explain what we do at the web store KuierKos VOF with information that we learn about you.If you have any questions or want to know exactly what we keep track of you, please contact KuierKos VOF.
Your account
You must first register for certain parts of our webshop. You will then need to provide information about yourself and choose a username. We use this to create an account, which you can log in to with that username and a password of your choice. For this we use your:
Name and address details
Phone number
Billing address
E-mail address
Gender
Date of birth
We do this on the basis of your permission. We keep this information for up to three months after you have closed the account. We store this information so that you do not have to enter it again and again in the web store and so that we can approach you more easily if necessary. You can change information via your account whenever you want.
Order handling
When you place an order with us, we use your personal data to handle it properly. We may then give your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company. For this we use your:
Name and address details
phone number
Billing address
E-mail address
Payment details
Gender
Date of birth
IP address
We do this on the basis of your permission. We keep this information for up to two years after your order has been completed. We keep certain customer data for longer in connection with the statutory fiscal retention obligation.
Providing to third parties
We work with certain companies that may receive your above-mentioned personal data from us.
We share data with the following parties, who provide tailor-made advertisements for us:
Microsoft
We work together with:
Our payment provider Mollie
Our postal company Trunkrs & Postnl
Of these parties, Google, Facebook and Microsoft are located outside the EU.
Sending newsletters
We have a newsletter and you will only be added to the list of subscribers with your permission. In the newsletter you can read news, tips and information about our products and services. For this we use your:
Name and address details
E-mail address
Gender
Date of birth
We do this on the basis of your permission. We keep this information up to one month after you have canceled the subscription.The newsletter is sent weekly by email. The content of the newsletter includes topics such as:information about our (new) productsoffersrecipesannouncing our eventsYou can cancel the subscription to the newsletter at any time. Every newsletter contains an unsubscribe link.
Providing to third parties
We work with certain companies that may receive your above-mentioned personal data from us. We work together with:
Digital service Mailchimp
Of these parties, Mailchimp is located outside the EU.
Contact Form
With the contact form you can ask us questions or make requests. For this we use your:
Name and address details
Phone number
E-mail address
Gender
Date of birth
We do this on the basis of your permission. We will keep this information until we are sure that you are satisfied with our response and three months thereafter. This way we can easily access the information for follow-up questions. We can also train our customer service to become even better.
Statistics and profiling
We keep statistics about the use of our webshop. We use these statistics to improve our web store to, for example, only show relevant information. We may combine your personal data to learn more about you. Of course we will respect your privacy at all times. If you do not want this, you can always report this to us. For this we use your:
Name and address details
Phone number
Billing address
E-mail address
Gender
Date of birth
IP address
Order history
We do this on the basis of your permission. We keep this information for one year.
Providing to third parties
We work with certain companies that may receive your above-mentioned personal data from us. We share data with the following parties, who provide tailor-made advertisements for us:
Microsoft
Of these parties, Google, Facebook and Microsoft are located outside the EU.
Advertisement
We would like to send you advertising about offers and new products or services. This is what we do:
By mail
By email
Through social media
You can object to this advertising at any time. Every letter tells you how. Every email contains an unsubscribe link. You can block us or use the unsubscribe option. You can also pass this on via your account.
Location data
Sometimes it is necessary for our web store KuierKos VOF to find out where you are. We then ask separately whether we may know this and only if you give permission, we will receive this information. For this service we use the navigation and location software on your phone, tablet or computer. We have no control over what the creators of this software (such as Google or Apple) do with it. So always read their privacy statements.
Provision to other companies or institutions
With the exception of the parties that are necessary to provide the above-mentioned services, we will under no circumstances give your personal data to other companies or institutions, unless we are legally obliged to do so (for example if the police require this in case of a suspicion of a crime).
Statistics
We keep statistics about the use of our webshop.
Social media buttons are included in our webshop. With this, the administrators of these services collect your personal data.
Cookies
Our web store uses cookies. Cookies are small files in which we can store information, so that you do not have to fill it in every time. But we can also see that you visit us again. For more detailed information you can consult our page about cookies.
You can disable the placing of cookies via your browser, but some things in our webshop will no longer work properly.
We have made agreements with other companies that place cookies about the use of cookies. However, we do not have full control over what they do with the cookies themselves. So also read their privacy statements.
Google Analytics
We use Google Analytics to keep track of how visitors use our web store. We have concluded a processing agreement with Google. It contains strict agreements about what they are allowed to keep. We have not allowed Google to use the obtained Analytics information for other Google services. We let Google anonymize the IP addresses.
Security
Security of personal data is of great importance to us. We ensure that your data is properly secured with us. We always adjust security and pay close attention to what can go wrong.
Changes to this privacy statement
When our webshop changes, we must of course also adjust the privacy statement. So always pay attention to the date above and check regularly for new versions. We will do our best to notify you of any changes.your rights If you have any questions or want to know what personal data we have about you, you can always contact us. See the contact details below.
You have the following rights:
Get an explanation about what personal data we have and what we do with it;
Access to the precise personal data we have; having mistakes corrected;
The removal of outdated personal data;
Having personal data transferred to another party;
Withdrawal of consent;
Restrict a particular processing;
Object to a particular use.
Make sure that you always clearly indicate who you are, so that we can be sure that we do not change or delete data from the wrong person.In principle, we will comply with your request within one month. However, this period may be extended for reasons related to the specific rights of data subjects or the complexity of the request. If we extend this term, we will inform you in good time.
To file a complaint
If you want to file a complaint about the use of your personal data, you can send an email to info@kuierkos.com. We handle every complaint internally and communicate this further with you.If you think that we are not helping you in the right way, you have the right to file a complaint with the supervisory authority. This is called the Dutch Data Protection Authority.
Contact details
KuierKos VOF
Bloemendaalseweg 104
2061CP
Bloemendaal
Email: info@kuierkos.com
Phone: +31 62 736 9308
Chamber of Commerce number: 81540604
This privacy policy was last updated on November 18, 2021